Certification comes before the first dollar
Google restricts addiction services advertising in the United States to providers who hold LegitScript certification and have then been approved inside Google Ads. Microsoft applies the same requirement. Two approvals, run in sequence, and neither is fast.
Facilities routinely discover this after they have built landing pages and set a launch date. If you are not certified, PPC is not a lever you have. We say that on the first call instead of billing you for three months of pending review.
The conversion is a call, so the account is built around calls
Someone searching for detox at 2am is not filling out a form. The rehab accounts that produce admissions run call assets on every ad, call-only campaigns on the highest-urgency terms, and hours-of-day bidding that matches when your admissions line is staffed.
That last part kills more budget than bad targeting does. Paying a premium cost per click for calls that ring into voicemail is the most common waste we find when we take over an account.
Negatives are half the work
Addiction search intent is noisy. Job seekers, students writing papers, people looking for free or state-funded beds, families in a different state, and people searching how to detox at home all trigger the same keywords as a paying admission.
A rehab account without a large, maintained negative list is subsidizing traffic that will never call. We rebuild negatives from search term reports every week, not every quarter.
Geography beats keyword expansion
Most facilities pull from a defined set of markets: a drive radius, a few feeder states, sometimes one out-of-state referral corridor. Bidding nationally on broad addiction terms puts you against companies buying at a loss to fill a hundred beds.
Narrowing geography and spending the same budget across fewer, closer searches almost always lifts cost per admission. It is a duller change than adding keywords, and it works more reliably.
What gets reported
Cost per click and click-through rate describe the auction. They do not tell you whether the money worked. We report cost per call, cost per qualified call, and where your CRM gives us the data, cost per admission by campaign and keyword.
That takes dynamic number insertion on landing pages, call recording where the state permits it, and the ad platform wired to your CRM. Setting it up is the first month of work, and it is why the reporting looks nothing like the report you get now.