Occupancy is the only number that matters
A twenty-bed house at 60% occupancy is not a house with a marketing problem to solve next quarter. It is a house paying full rent, full staffing, and full utilities on twelve residents. Every empty week is gone permanently.
Residents pay weekly or monthly, most of it out of pocket, and turnover never stops. You are not filling a cohort twice a year. You are replacing three to six residents a month, forever, and the marketing has to run at that pace.
Length of stay matters as much as move-ins. A resident who stays seven months is worth several who stay six weeks, and what produces long stays — house culture, structure, honest expectations on the website — is what produces good reviews and referrals.